Introduction
The Islamic Center of Bothell (“ICOB,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you subscribe to our SMS text messaging service.
Information We Collect
When you opt in to receive SMS messages from ICOB, we collect the following information:
Personal Information
- Mobile phone number
- Name (if provided)
- Opt-in timestamp and date
- Opt-out requests and timestamp
Automated Information
- Message delivery status
- Mobile carrier information
- Message interaction data (delivery confirmations)
How We Use Your Information
We use the information we collect for the following purposes:
Primary Uses
- Event Notifications: To send you information about upcoming events, programs, and activities at ICOB
- Community Updates: To share important announcements and news relevant to our community
Administrative Uses
- To process your opt-in and opt-out requests
- To respond to your HELP requests and provide customer support
- To maintain and improve our SMS messaging service
- To comply with legal obligations and regulations
How We Protect Your Information
We implement reasonable security measures to protect your personal information, including:
- Secure storage of subscriber data
- Limited access to information by authorized personnel only
- Regular review of our security practices
- Compliance with applicable data protection regulations
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information only in the following limited circumstances:
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:
- Comply with legal process
- Protect the rights and safety of ICOB, our community members, or others
- Prevent fraud or security issues
Data Retention
We retain your mobile phone number and associated information for as long as you remain subscribed to our SMS service. When you opt out:
- Your number will be added to our suppression list to prevent future messages
- We will retain your opt-out record to honor your preference
- Personal data may be retained as required by law or for legitimate business purposes
Your Rights and Choices
You have the following rights regarding your information:
Opt-Out
- You may opt out at any time by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our SMS number
- Once opted out, you will receive a confirmation message and no further messages unless you opt in again
Access and Correction
- You may request information about the personal data we hold about you
- You may request correction of inaccurate information
Help and Support
- Text HELP to our SMS number for assistance
- Contact us using the information below for additional support
Third-Party Services
Our SMS messaging platform may be operated by a third-party service provider. These providers have their own privacy policies, and we encourage you to review them. We select service providers who maintain appropriate security and privacy standards.
Children’s Privacy
Our SMS service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please obtain parental or guardian consent before subscribing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
- We will update the “Last Updated” date at the top of this policy
- We may notify subscribers via SMS if changes are material
- Continued use of our SMS service after changes constitutes acceptance of the updated policy
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (note: we do not sell personal information)
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our SMS program, please contact us:
Islamic Center of Bothell (ICOB)
Mailing Address:
3300 Monte Villa Pkwy,
Bothell, WA 98021
Email:
[email protected]
Phone:
Contact information available at our website
Website:
https://bothellmosque.org
SMS Support:
Text HELP to the number from which you received messages
Response Time:
We will respond to privacy inquiries within 30 days of receipt.
Consent
By subscribing to ICOB’s SMS service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.